Terms
& Conditions
Hello! Thank you for taking the time to read our Terms
of use. We aim to deliver an excellent service and you
our customers are at the forefront of our thoughts. We
have written this document with you in mind and welcome
your feedback.
In the following Terms and Conditions 'the Supplier' refers
to Smallwares Limited and 'the Buyer' to any person or
company that has bought products or received samples from
Smallwares Limited.
Smallwares
Limited reserves the right to periodically review and
update the following Terms and Conditions.
Damages
The Supplier, Staff, Delegates and Service Providers
shall not be accountable for any damage or loss arising
from the use, application or storage of the goods and
supplies. Recommendations made by the Supplier, its
Staff, Delegates and Service Providers concerning the
use, design or application of the products are believed
to be true but without liability on the part of the
Supplier, its Staff, Delegates and or Service Providers.
Quality
The Buyer shall give the Supplier advice of any claim
that the goods are not of relevant quality within 7
days of delivery. This will enable the Supplier to investigate
the complaint before such goods are used.
Price
Prices are ruling on date of despatch. The Supplier
reserves the right to change prices without prior notification
to the Buyer.
Payment
Terms
All products purchased using the on-line shop are to
be paid for by credit or debit card at the time of purchase.
The Supplier must receive payment in full for all products
and delivery charges before they are despatched.
Delivery
Smallwares Limited, aim to deliver ordered goods on
the next working day where possible in Ireland, if orders
are placed by 12pm. If for any reason we are not able
to deliver within 3 working days we will contact customers
Ownership
All goods delivered remain the property of the Supplier
until paid for in full by the Buyer.
Loss
or Non-Delivery
In the event of damage, loss, non-delivery of goods
or any query relating to the goods, the Buyer must notify
the Supplier within seven days of receipt of goods.
Unfulfilled
Items
In the event of a consignment being incomplete and an
item being shown as to follow, the Supplier will deliver
that item as soon as it is in stock, on the next scheduled
delivery to the Buyer. In the event of goods being returned
by the Buyer a credit will not be issued if the goods
are more than 1 month old or if the goods cannot be
re-sold. All goods returned will be inspected and credits
will be given only at the discretion of the Supplier.
Passing
of Property & Risk
The property and risk in the goods shall remain with
the Supplier until the point of delivery. The risk shall
be deemed to have passed from the Supplier to the Buyer
at point of signature on the delivery note.
Patents
and Trade Marks
The Buyer shall not make use of the Supplier's trademarks
or patents without the consent of the Supplier
Contract
The Contract Between The Buyer And The Supplier. The
Supplier must receive payment by credit card for the
whole of the order before the goods are dispatched.
Once payment is received the Supplier will confirm acceptance
of the order by E mail. The Supplier's acceptance of
the Buyer's order brings into existence a legally binding
contract between the two parties.
Price
The prices payable for goods that the Buyer orders are
set out in the Smallwares Limited website and are applicable
to mainland Ireland only. Prices are quoted excluding
VAT. The Buyer will be required to pay extra for delivery
and it might not be possible to deliver to some locations.
If a delivery charge is applicable the Buyer will be
advised by email or by phone. Prices may alter due to
supply considerations, however you will be notified
of any alteration prior to completion of your order.
The
Right To Cancel The Contract
The
Buyer may cancel the contract with the Supplier and
return the goods up to seven working days from receipt
of the goods. All notification of goods to be returned
must be made by email or in writing and the Buyer must
send the goods back to the Supplier at Smallwares Limited,
Castlebellingham, Co. Louth, Ireland quoting the order
number at the Buyer's own risk and cost. On the receipt
of the goods they will be inspected by the Supplier
and providing they are re-saleable the Buyer will be
refunded the cost of the goods, however the carriage
charge will not be refunded.
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